Market Research in Ethiopia | Consumer Insights, Surveys & Business Intelligence
Multilink Consulting is Ethiopia’s leading market research and business intelligence firm, providing comprehensive qualitative and quantitative research solutions that empower businesses, development organizations, and investors to make informed, data-driven decisions.
With over 18 years of professional experience and more than 300 successfully completed research and feasibility projects, we have established ourselves as a trusted partner to both multinational corporations and local enterprises operating in Ethiopia’s dynamic market environment.
Our Expertise
We go beyond data collection — we interpret trends, analyze consumer behavior, and translate findings into actionable insights that guide strategy, marketing, and investment decisions. Our research capabilities span multiple industries, including FMCG, hospitality, real estate, agriculture, manufacturing, automotive, healthcare, and digital services.
We combine Ethiopia’s local realities with international research standards, ensuring every assignment is both contextually grounded and globally relevant.
Range of industries
Consumer & Customer Insights
Quantitative Research & Data Analytics
Qualitative Research
Retail & Distribution Studies
Our Services
1. Consumer & Customer Insights
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Nationwide surveys to uncover preferences, motivations, and buying behavior
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Brand perception and customer satisfaction assessments
2. Qualitative Research
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Focus group discussions, key informant interviews (KIIs), ethnographic studies
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Concept and product testing for new brands or service launches
3. Quantitative Research & Data Analytics
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Large-scale surveys using CAPI/CATI systems (digital & telephone-based data collection)
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Advanced statistical modeling for market segmentation and forecasting
4. Retail & Distribution Studies
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Retail audits, price monitoring, and mystery shopping
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Channel performance and route-to-market optimization
5. Monitoring, Evaluation & Impact Assessment (M&E)
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Baseline, midline, and endline surveys for development programs
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Impact assessments for NGOs, donors, and government initiatives
Why Choose Multilink Consulting
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Nationwide Reach: Research coverage across Addis Ababa and all major regions of Ethiopia
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Multilingual Research Teams: Fluent in Amharic, Afaan Oromo, Tigrigna, Somali, and other local languages
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Experienced Professionals: Economists, statisticians, market analysts, and field supervisors trained to international quality standards
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Data Integrity: Rigorous quality assurance and validation protocols ensure accuracy and reliability
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Local Expertise, Global Standards: Our methodologies align with UNIDO, World Bank, and ESOMAR principles
Our Distinct Advantage
At Multilink, we don’t just gather data — we translate insights into strategy. We help clients understand why markets move, how consumers think, and where growth opportunities lie. Our experience working with global brands, NGOs, and government bodies enables us to design research that delivers both commercial intelligence and social impact.
Whether launching a new product, entering the Ethiopian market, evaluating brand performance, or conducting a national policy study, Multilink Consulting is your strategic research partner.
We blend deep local understanding with evidence-based decision frameworks — helping you invest, market, and grow confidently in Ethiopia’s fast-evolving economic landscape.